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About user1234

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  1. Hi, I'm repeatedly seeing issues with bad data being fed through to the List/Screener in PRT. Is this a known issue? For example this morning I see this: This is clearly not matching the values I see on the charts and is obviously affecting the signals etc I get from the screeners. I've spoken with other IG customers who are also seeing similar. There seem to be 2 separate issues - one which affects weekly data on a Sunday evening, and the other seems to intermittently affect random DFB forex pairs during the week, on multiple timeframes (the issue above shows the problem with 2 pairs affecting daily timeframe). Seems to be related to the high (or low) value of previous candles being resolved incorrectly. This is using PRT 10.2 - I can't find anything about this issue logged anywhere. I've been raising this with IG for several weeks now and so far there has been no update/resolution to the issue. Even an acknowledgement that there is an issue would be nice. Is there a fix in 10.3?