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pontys

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Posts posted by pontys

  1. 2 minutes ago, NicolasBlinche said:

    Usually IG does refund if the error is 100% theirs but often you need to provide yourself Screenshot and video... which is a little ridiculous.

    I'm now using a Desktop recoding tool every single time I trade with IG because last time there was an outage I couldn't close some long position I had which then endup being all negative. I had luckily took a video with my phone as a proof otherwise theyr would have not refund anything. 

     

    That’s smart! Could you please advise which recording tool you are using, it’ll come in handy for more of us! 
    Thank you, and good luck! 

  2. Hello all, 

     

    I’m in need of some advice, my ig account has been severely decimated, without even me being let know. 
    Is this normal, even legal? 
    Still holding some crude oil and cannot figure this overnight funding calculation bit. 
    one position of 21purchased at 1623.4. 
     

    Please  advise! 

     

    C4C536CE-36CB-456F-8C0E-7CD6DE85305D.png

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