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  1. Hi there I have been trying to cancel an order but getting a message saying the market was closed. I called up and was told that 'the platform can be a bit funny - and not let you change it, but we're happy to do it over the phone". Firstly - this is a bit cheeky. I almost didn't call, assuming perhaps that it simply wasn't possible. Secondly, the message is entirely unhelpful - it could let people know to call if they want / need to change the order. I've been having an ok time on the platform mostly, although I have seen some negative comments around certain issues with order
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