JudgeFPV

I am new here, I thought I would come here to check if there was any help as I have been trying to get through to IG on phone and email for many days without any luck. @CharlotteIG I guess a relevant question to ask based on your response would be, when do you (IG) expect call volumes to decrease, or more staff to be put on, to handle all these customers inquiries? I have multiple emails sent to the helpdesk team along with my account manager and another contact within the team and nobody has called me back.. more and more problems keep happening and I just cant get through to try and start resolving them.. It is starting to cost me money. I chose IG because, up until now, you seemed to be the most robust and reliable customer service out of many brokers.. and I appreciate that these are unprecedented times putting everyone under immense pressure, but it would be good to know what IG is doing to assist with getting through these issues?