
Areyousure
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Platform failure
Areyousure replied to mariefoord1's question in IG Technical Support - Platform and App Help
it **** up again now.some of my psoitions went missing. -
Platform failure
Areyousure replied to mariefoord1's question in IG Technical Support - Platform and App Help
Does IG usually refund the whole loss? or refuse to refund? -
Can’t see open position
Areyousure replied to pravid17's question in IG Technical Support - Platform and App Help
i'm not sure. Just closed my trades. thanks to ig have made a loss of $6500. -
Can’t see open position
Areyousure replied to pravid17's question in IG Technical Support - Platform and App Help
I'm new to IG and trading. Should i close my trade and claim the loss from iG? -
CANNOT CLOSE POSITION
Areyousure replied to MikeBamber's question in IG Technical Support - Platform and App Help
Did they fully refund your losses? -
Can’t see open position
Areyousure replied to pravid17's question in IG Technical Support - Platform and App Help
what are we supposed to do now? close the positions at a big loss and file claim or wait? this is frustrating. we shouldnt be going through this. We should tell we will contact media as well as sue them. They defintetly wouldnt want bad publicity. -
Refund of money lost due to platform failure?
Areyousure replied to vvspikevv's question in IG Technical Support - Platform and App Help
Did they refund all your losses or just partially? -
Refund of money lost due to platform failure?
Areyousure replied to vvspikevv's question in IG Technical Support - Platform and App Help
Its visible now, with massive losses, I'm to close my positions at a loss ? would you guys pay me back? i have sent an email but havnt got a reply yet. tried calling the Australian number but it hangs up on me. your customer service needs to be improved big time. -
Can’t see open position
Areyousure replied to pravid17's question in IG Technical Support - Platform and App Help
samehere. Will IG refund us our lost money? -
Can’t see open position
Areyousure replied to pravid17's question in IG Technical Support - Platform and App Help
we should consider that and also contactoing media, if IG doesn't refund us for all our losses. -
Refund of money lost due to platform failure?
Areyousure replied to vvspikevv's question in IG Technical Support - Platform and App Help
System crashed, cnt see my open trades, and I'm on a loss of $7000 and counting. been trying to close my position, but cnt see my trades. Want to open some trades, but afraid that I wont be able to see my trades. this is very frustrating. -
Can’t see open position
Areyousure replied to pravid17's question in IG Technical Support - Platform and App Help
here, been trying to close my position, but cnt see my open trades. -
CANNOT CLOSE POSITION
Areyousure replied to MikeBamber's question in IG Technical Support - Platform and App Help
how long does this usually last? -
Has IG platform crashed?
Areyousure replied to Areyousure's question in IG Technical Support - Platform and App Help
how long does thisusually last? -
CANNOT CLOSE POSITION
Areyousure replied to MikeBamber's question in IG Technical Support - Platform and App Help
has this happened i the past?