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About shardymo

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  1. Hello Whenever I have open positions, I cannot understand my total account value in my shares ISA. I haven't used it in a while but it's something I always notice and find it confusing. I bought two shares yesterday, The total profit and loss in the positions tab is plus £220. But my Total account value has only gone up around £90. Even after factoring in trading fees, it does not tally up. I have noticed this before, It seems whenever I use the account the odd £100 or more just seems to go missing. Maybe it's because I am buying American shares. Could it be due to the exchange
  2. thanks DoctorStrange, I'll give that a go next time 🙂
  3. hello, does anybody know if it is possible to buy shares on the CSN or CSNX as it sometimes called? The share doesn't appear when I search for it on the IG dealing platform. I was hoping I could buy it over the phone but I've never succeeded in getting through on the phone. I give up after 30 or 40 minutes on hold, I'm beginning to wonder if IG still offer the phone dealing service S
  4. I encountered this problem last Friday and it persisted on Saturday. When I logged on on Sunday, the cancel button appeared and I was able to cancel the order
  5. Hi all, I have placed a buy order for some shares but changed my mind. There is no cancel button anywhere. Any idea if it is possible to cancel an order? thanks s
  6. thank you for replying Caseynotes, I appreciate it. I will email IG
  7. Hi, Thank you for reply My interface is slightly different to yours. In my interface, I don’t have an “Order” option at the top like your example. Just “Deal” and “Alert”. When I click “Add to Workspace” I still do not get an “Order” option at the top . Also my “Help” dropdown menu is different to yours. I do not see any option for video guides. There is an “IG Webinars” but this gives a “404 Object no found” error .I recently bought some shares. I set a LIMIT order (or so I thought) to buy shares at 80p if they dropped from the current price of just over 90p,. The
  8. Hi Charlotte There is no order tab on my interface. Only Deal and Alert. Also I have no control over which user interface appears when I log on. Sometimes it is the new flat GUI. Sometimes it is the older chunky GUI. I have to log off, log on again and just see which interface appears. Is your platform compatible with Apple Mac?
  9. Hi, thank you for reply. The first time I logged on to my new account, I seemed to keep switching between two different interfaces or platforms. One was flat and simple GUI and I could change between light and dark backgrounds. It looks like this. This is the one where I tried to place a buy order hoping it would be executed when markets open but it wasn't allowed The second platform was a chunkier interface looking like this. It has tabs across the top and is mid grey. This chunkier platform will not let me look at charts. (It wants me to install Flash). I could l
  10. Hello all, Nooby question here Is it possible to place a buy order for shares when the market is closed? I can on other platforms. On IG it just gives me a message saying the market is closed. Also I logged on for the first time yesterday and today the interface is completely different. Are there 2 different web apps, one for trading and one for buying shares? thanks in advance
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