Ive been testing the demo platform for a few weeks and keep coming across the same issues:
Not able to amend/move the limit and stop on open positions
Not able to close positions (usually when i'm in profit)
Showing I have an open position but wont let me close or amend it (usually when i'm in profit)
Showing I don't have any positions open yet my Profit/Loss is fluctuating as though I do.
Showing I do have an open position but my Profit/loss is £0.00 (not moving)
All these issues seem to be technical, it's not because of account balance, margin, or user error.....
At this very moment I have a profitable position open, it wont let me close the order or edit it in anyway "sorry an unexpected error has occurred"
Obviously this isn't a big deal on a demo account but it is definitely putting me off creating a live account.
Are these issues common on live accounts and how do people deal with them?
It seems as though a log is created every time an order is placed or amended. If I try to close a position on a live account and one of these issues occured, would IG be aware of it and would they honour the price that I attempted to close at?
Any feedback would be greatly appreciated.
Thanks