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Thinker

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About Thinker

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  1. @JamesIG That is a disgraceful response! The new platform does not have the same functionality as the old. It does not have DMA ffs.... seriously! You expect us to trade on a market without the market depth of bid & offer showing? And if it was the intention for it to take over, why in god's name did you not even have the courtesy & business eficacy to tell us & why did the person @ IG lie to me on Monday when I spoke to him on the phone & he said that it was a platform error that occurred on the weekend & I am sitting here waiting for it to be rectifie
  2. It is not a matter of "calling the impacted clients". The guy I spoke to on Monday did not even know Flash had been discontinued in spite of it being notified on every computer in the WORLD for the last 6 or 8 months. And he was in technical support? Common... we need to be treated better than fools. Fix it, even if it means a re boot of the system ... do it at 8am Melbourne time when most markets are closed. This is seriously causing major problems & is not good enough.
  3. I and many others, are still waiting on the below being attended to. Please treat this as highly urgent, the platform is far from meeting expectations & causing significant difficulty in following intraday prices. We look forward to hearing from you.
  4. You have to be kidding that this question has not been answered! I have run into a problem today where the charts that were working after flash ceased are no longer working & the platform is calling for the installation of Flash, which can't be done because it doesn't exist.
  5. I found this morning when I logged on to the "old" platform of IG that the ability to have "tearoff charts" has been completely lost. On 12 January 2021 when flash stopped operating I found that the charts in the "market data" window also stopped operating but I got around this by using the "tear off charts". When I rang IG technical and platform help it was clear that the chap did not know what flash was or that it had reached end of use and was barred from operating (which I found utterly extraordinary given that the whole world is unable to use flash and it was a flash based pr
  6. Hi, I have just "discovered" the Australia 200 daily calls and puts as well as the Dec (I presume these are monthly) calls and puts. Could you direct me to the "rules" surrounding these.... ie expiry times, margins and everything regarding them etc please. Y have tried to use the searching facility and find it frustrating as I have found nothing to help. Thanks. Regards Lindsay
  7. Thank you, Tim, for referring my comments to James and thank you James for your response. My comments in my post relate to the Aus200 and not necessarily ALL index binaries and it is those binaries (the 20 min and 1 hour) that my comments specifically relate to. So you will see in the Aus 200 count down clocks that the trading ceases about 6 to 8 seconds before the 1 minute cutoff. However, things such as spreads and other general comments can be applied to Wall Street and the Germany 30 indices as well. I appreciate your responses and my comments are made as a trader who actually use
  8. Yes, It would be good to be able to compare nots and trading ideas......
  9. Hi Tim, My apologies for being so long in replying to you, however, I have been away. There are a couple of points that I would like to clarify or add to. Spreads I understand the point you are making on this topic. But of course traders always like to see the narrower spreads and if there is anything that you can do to achieve this, it would be much appreciated. The Percentage Change Figures in the “Prices” Window Thank you, we would be good if you could fix these issues. Closure of Binaries before Expiry When I was referring to the time that the binary closes and that it clo
  10. I have been trading index binaries for quite some time now. I have traded the Germany 30 and Wall St. but mainly the Aus Index. I have been concerned now for some time regarding pricing, timing and charting included in the binary information. For the purposes of this discussion I will refer exclusively to the Aus Index. Apologies in advance for the length of this, however, I have been attempting to trade the binaries for quite some time with some degree of success but also failure in certain areas. I have provided as much detail as I possibly can so that my areas of concern can be address
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