eastside

It really does not need to be paper bank statement. You should be able to download a statement digitally logging into your bank website and upload it to IG. I was able to verify that way, if it helps.

Options are tricky to get right in the beginning. Its not enough to just reach 7775 to be profitable but it has to be greater than 7775+the premium you paid for the call. The premium has a time value in it which is eroding as option expiry date approaches.

the max parameter is ignored when you pass from and to dates. see documentation for prices endpoint https://labs.ig.com/rest-trading-api-reference/service-detail?id=682

I am guessing you may have figured it out by now. The expiry to be passed is "-". This value can be seen if you pass your epic under MARKET DETAILS in the companion.

Not getting anything back when doing price history search. Instead returning HTTP 500 error as pasted in image below. Please could you fix

Go to the info section on your chosen instrument, and under the "Dealing" section you'd see an entry showing Value of one point. it could be $100/point or $20/point or just £1/point depending on instrument selected.

Thank you @AndaIG

I have both long and short positions in Oil and everyday i get only a one line in my IG statement "Daily Commodities Interest for 1 day - US crude". I understand it changes from day to day. Could I have some clarity within the IG statement on what was the interest rate charged separately for long and short positions for each day please? Thanks

if it goes down try selling? its only a demo a/c

depends how far away/ or close you set the stop loss. shop around the options market to see if you can buy a cheap call or put which balances (similar to a stop loss) to cover your AUS200 bet.

you dont have to pay overnight funding everyday if you change from daily funded bet to a future dated US 500 from the dropdown. just be aware of the expiry date though. not a perfect world.

i think the FCA recognise the fact that traders can have a collateral when leverage/margins are given, and its just that IG does not implement it for retail traders. keeping your margins on both sides of trade is happy days risk management for the broker.

its all smoke and mirrors. the house knows your stops, it sets the price and decides to trigger or not trigger, and even lets you win sometimes.

Why has the US Crude Oil option margin for sellers gone up today?

Hi @AndaIG Thanks for the info, I can see the transaction is reflected in the ledger summary. However this ledger summary is not useful as it has neither the opening balance and closing balances for selected period of 2022 so far, without which it is impossible to verify whether the money was really credited to account or not. Please could you reconcile the account not just for transactions but balances as well, as I suspect this has happened due to some IT error in your system. If you could forward me a statement which has opening balance and closing balances it will be immensely helpful, similar to the daily statements which has BROUGHT FORWARD and CARRIED FORWARD sections but on a larger time period. Thanks

Any updates on this issue please?

I am not from IG but who cares. when you are option BUYER either put or call, you have to overcome the premium in order to be profitable at expiry. so for example, the 11550 PUT would be profitable only if USD JPY goes under 11493.8 onwards i.e, 11550 - premium paid 56.2. Had it closed at 11550 you would have lost the entire premium of 56.2 however you "got back" 42.9 implying the close was at 11507.1 (11550-42.9)

On 31st Jan 2022 morning, I sold one Daily Oil (Mar Future) 9360 PUT (DIAAAAH3X4T2EBD) at 579.1 level. It expired at the end of day at 545 (bet details DIAAAAH35ZFDNA8). I can see these information from my account activity, however in my EOD statement or on the website under profit and loss this money was never credited to my account. I wrote to helpdesk.uk@ig.com and have received no reply so far. Would somebody from IG look into this please? Thanks

i think you'll find more help (and ideas) in the PRT forums directly than here

Hi Arvin, I entered that particular trade at around 14:00 hours, I believe the market was online from 12pm or maybe earlier than that. What astounds me is it was done under the table kind of way. I have notifications set up if any positions are modified either automatically or manually. I got no information whatsoever. You talk conveniently about IG protecting itself, we the customers are also trying to protect our positions and if you are allowing a worthless market to be traded upon with no checks and diligence before going online and later pulling the rug out, I am afraid there can be only very little confidence in IG.

Why is IG silently deleting my positions without informing this has happened second time this month. Own up to if you blunder your products or dont offer to customers at all.

please also read https://www.gov.uk/hmrc-internal-manuals/business-income-manual/bim22015, if not already

then the question would be for how long the delay and then why didn't it get enforced at "that" particular time at that price etc. you should realise the SL is visible to different players and if they can buy something cheaper they will try to. if a price spike is taking it out then the SL is, i suspect, too close to the price. Think in terms of Average trading range, recent highs and lows of the instrument, rollover dates, upcoming events, ex-dividend etc.

This thread was pulsating read knowing in hindsight what was going to happen. I would not have survived it.

as roundnoon suggested, try closing the instrument's tab entirely and open as new tab to get it reset.