Sartois

Great, that did it thanks; I'd used the "Day" option as default. Thanks.

Hi, Could you add the following: Name Of ETF - Invesco Dow Jones US Insurance UCITS ETF Name of Stock Exchange - LSE Leverage or share dealing - Share dealing (ETF) Ticker - INSX Market cap - N/A and... Name Of ETF - Invesco S&P 500 ESG UCITS ETF Name of Stock Exchange - LSE Leverage or share dealing - Share dealing (ETF) Ticker - SPEP Market cap - N/A Thanks, Sartois

Hi, I'm trying to buy some shares - the market is open and I have funds, but I'm just getting multiple "Your order has been rejected" messages...Any help on this would be appreciated. Thanks, Sartois

Hi, Could you add the following: Name Of ETF - ProShares Nanotechnology ETF Name of Stock Exchange - NYSE Leverage or share dealing - Share dealing (ETF) Ticker - TINY Market cap - N/A Thanks, Sartois

Hi, Could you add the following: Name Of Stock - AON Corp Name of Stock Exchange - NYSE Leverage or share dealing - Share dealing Ticker - AON Market cap - £54Bn Thanks, Sartois

Hi, Could you add the following: Name Of Stock - BOS Better Online Solutions Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - BOSC Market cap - £17.2Mn Thanks, Sartois

Hi, Could you add the following: Name Of Stock - Elf Beauty Inc Name of Stock Exchange - NYSE Leverage or share dealing - Share dealing Ticker - ELF Market cap - £4.5Bn Thanks, Sartois

Hi, Could you add the following: Name Of Stock - Herc Holdings Name of Stock Exchange - NYSE Leverage or share dealing - Share dealing Ticker - HRI Market cap - £3.45bn Thanks, Sartois

Hi, Could you add the following unit trust: Name Of Stock - Man GLG Income Fund Professional Income Shares Name of Stock Exchange - LSE Leverage or share dealing - Share dealing Ticker - 4SAAAD Market cap - N/A Thanks, Sartois

Hi again, Could you add the following please? Name Of Stock - Claros Mortgage Trust Inc Name of Stock Exchange - NYSE Leverage or share dealing - Share dealing Ticker - CMTG Market cap - £2,253.7m Name Of Stock - First Guaranty Bancshares Inc Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - FGBI Market cap - £236m Name Of Stock - Nuvectis Pharma Inc Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - NVCT Market cap - £157.9m Thanks, Sartois

Hi, Could you add the following please? Name Of Stock - BayCom Corp Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - BCML Market cap - £234.7m Thanks, Sartois

Hi again, Could you add the following please? Name Of Stock - Perma-Pipe International Holdings Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - PPIH Market cap - £57.8m Thanks, Sartois

Hi, Could you add the following please? Name Of Stock - Carter Bank & Trust Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - CARE Market cap - £325.5m Thanks, Sartois

Hi, Could I request the following stock be added to the roster? Name Of Stock - LCNB Corp Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - LCNB Market cap - £184.6 Thanks, Sartois

Could you add the following? Thanks Name Of Stock - Birks Group Inc Name of Stock Exchange - NYSE leverage or share dealing - Share Dealing ticker - BGI Market cap - £63.2 Name Of Stock - United Bancorp Inc Name of Stock Exchange - NASDAQ Leverage or share dealing - Share dealing Ticker - UBCP Market cap - £74.5

Hi Arvin, Thanks for sorting those out; could I also request... Name of stock: Ipsidy Inc Name of Stock Exchange: NASDAQ Leverage or Share dealing: Share dealing Ticker: AUID Country of stock: USA Market cap: $251.9M Thanks, Sartois

Hi, Could I request the following - thanks: Name of stock: Farmers National Banc Corp Name of Stock Exchange: NASDAQ Leverage or Share dealing: Share dealing Ticker: FMNB Country of stock: USA Market cap: 368.6M Thanks, Sartois

My apologies - I was actually after both, though I think you have one already (but I can't remember which now!). Thanks, Sartois

Hi, Could I request the following: Name of stock: Consumer Portfolio Holdings Inc Name of Stock Exchange: NASDAQ Leverage or Share dealing: Share dealing Ticker: CSTR Country of the stock: USA Market Cap: £104.3 Thanks, Sartois

Hi all - if you've been having trouble with this, I'd strongly recommend emailing IG support on helpdesk.uk@ig.com. Reference a guy called Anton Liebenberg - he's one of the support people and has been super friendly and efficient. He'll know exactly what you're talking about since he's been acting as a liason between me and the developers, and hopefully he'll be able to sort you out. Sartois

It's been fixed for me now - hopefully any fix required will be rolled out to everyone who was affected by it.

The issue of the charts disappearing has been referenced in another thread (for reference) and I've been discussing it with tech support. They've fixed it now (at least for me) so hopefully it should be working properly for anyone else affected by it.

Hi Quacker, Yup, I got through to someone who was a lot more helpful but they couldn't replicate the issue per se. However we did go through several iterations of me trying things out which might have helped. It seems likely that it's related to a known NaN issue that some users, including myself, have been having. It's good that they're on it but, as you say, it needs to be resolved very quickly. Sartois

Hi Quacker, I've been having the same problem - I can't see the majority of my US stocks, the UK ones are fine though. Likek yourself, I can't buy / sell / set stops, etc. and it was like this at the end of last week. I've just spoken to someone in support but they were less than helpful - they suggested using Chrome (despite the fact it's working for UK stocks) and then put the phone down on me (metaphorically). Sartois

Yes, it's possible to put the numbers in again but, as you say, it's very worrying since the stops could just disappear.