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Everything posted by LeoTrader

  1. Okay, not a major outage but trading was still disrupted for many clients that day, enough for IG to recognise the issues and reflect it on the service status page. The platforms were accessible but very glitchy, failing to process client orders and display charts correctly. Not being able to close a profitable trade to then see it turn deep into loss would still be considered pretty major by those affected.
  2. How come they've not learnt from the last time it happened to prevent it from happening so soon after? Platform stability is now an ongoing issue when it didn't used to be. At least the forum never goes down, eh.
  3. Maybe it's someone's last day. 😂
  4. Exactly what I was wondering. Look what this client got:
  5. Yep. The image is a cropped screenshot of my chart. When I tapped on Batman, it disappeared. I would love to hear them explain that!
  6. Very unusual visuals indeed. I kept seeing this. Not a glitchy overlay from something I was viewing on another app but something the IG Trading app produced. Someone's got a sense of humour. 😆
  7. It's not just demo that's playing up. Live trading is affected too. Platform stability has been a real issue lately and isn't acceptable. I guess they're doing their best considering the world is ending due to the coronapocalypse.
  8. I wonder how their UK offering will compare to all the other commission-free UK brokers (I can think of four off the top of my head). Free of fees or not, if your share dealing account isn't in a tax wrapper like an ISA or SIPP then you'll still be liable to pay dividend and capital gains tax on your profits. Of course, Robinhood aren't tax advisers so they don't have to tell clients this. Even though they're late to the UK market, they'll probably steam ahead like they did in the US. It will be interesting to see how/if established brokers respond to the extra competition.
  9. Thanks for your reply, @CharlotteIG. That's good to know.
  10. Hi @CharlotteIG, Out of interest, what would constitute 'large size' on a market with deep liquidity like the FX majors? By advanced orders, do you mean accepting partial fills and/or using market orders over the default 'current price or better'?
  11. Not just me then. @Bambam, I haven't contacted IG about it as it doesn't prevent me from trading and I doubt anything would be done about it in the short term. I just wondered if other platform users were also affected. Also, IG staff read the forums so will know the issue exists. @ChrisN, I think it is a bug. I hope so, anyway. It's a rubbish feature update if not! @RedEyedJoe, I did find them useful so the sooner they're back the better but it's no biggie.
  12. It's definitely on. I have the feed displayed with the 'All' tab selected to display both tweets and notifications. I can see lots of tweets but no dealing notifications. They don't show on the 'Notifications' tab either. Dealing notifications are switched on in the account settings and I'm still receiving push notifications to my phone.
  13. Normally, dealing notifications (for when a trade opens or closes) appear in the notifications feed on the right-hand side of the web platform, along with financial tweets. For the past few weeks I've not been getting any dealing notifications, only IGTV alerts. Has anyone else got this problem or is it just me?
  14. All these replies only showed after I just posted. What @BigDeal said!
  15. Exactly. I recall an explanation from IG on how they operate; whereby long positions are matched with clients' short positions, thereby 'hedging' internally without needing to go to the underlying. When clients' positions in aggregate are mismatched by a certain threshold, it exposes them to risk, which they then hedge in the underlying market to cover their own risk. I doubt that happens every day though. Stop right there. If you had £1,000,000 in your account you'd be on the B list, so definitely hedged!
  16. I'm a little confused by your reasoning on the count of the contradictory statements in your post. With the above being the case, by what mechanism does the following scenario work? If the counterparty of retail traders is their broker then their trades are settled in a pool not connected (and of no influence) to the underlying market. So how then, do retail traders drive the price of oil up and provide volume to professional traders?
  17. I completed the Investment Trends annual Investment and Trading Survey through the link in IG's invitation email before the 19th May deadline, but I haven't received an email about my chosen rewards for doing so, nor a confirmation email following my submission. This was a few weeks ago now. The email said everyone's a winner. I don't feel like a winner. I spoke so highly of IG as well! Rewards included: Has anyone else who took part heard anything back?
  18. All of the options available on the old platform are available through the new platform by clicking on Options (the one above Knock-Outs), although they are presented very differently. I think (not 100%) you can only access the old platform if you were a client before the new one superseded it; newer clients won't have that option to launch it, @Caseynotes.
  19. For stocks, Finvis and TradingView both offer free screeners which I've found useful.
  20. Very true. There's definitely a long bias amongst traders, collectively speaking. Even when an uptrend has technically reversed, many will refuse to go short but won't hesitate to go long at the mere hint of a new uptrend. The bears capitalise on this during a long squeeze and that's when we see markets unwind so rapidly. Those big red candles, that's bulls' blood!
  21. Regarding overnight funding charges, there are two sides to the coin. A few weeks ago I had DFB positions on Silver and EUR/USD which both ran for weeks. Because I was short, I received the daily funding as a credit to my account each night. If I had been long then I would've been debited, but then I wouldn't have traded the spot price for positions open that long. Of course, not all markets pay out a funding credit for trading in a particular direction, so it's important to check the rates first. Exploiting this to your advantage is something all traders should consider when planning to hold a trade overnight, just as @TrendFollower says:
  22. UPDATE: All push notifications are working again for me. If this was due to staff intervention then thank you. I hope a permanent fix comes soon.
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