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LeoTrader

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Posts posted by LeoTrader

  1. I'd really like the ability to change the background colour of my charts on the web platform from the default white without having to enable the dark theme, as I prefer the light theme. 

    It's a pretty basic customisation that other trading platforms have. Will this ever come to the IG trading platform?

    If there is a way that I've overlooked, please do enlighten me. 😀

  2. Okay, not a major outage but trading was still disrupted for many clients that day, enough for IG to recognise the issues and reflect it on the service status page. The platforms were accessible but very glitchy, failing to process client orders and display charts correctly. Not being able to close a profitable trade to then see it turn deep into loss would still be considered pretty major by those affected. 

    • Like 1
  3. 26 minutes ago, dmedin said:

    You already forgot the outage when the markets tanked in March?

     

    23 minutes ago, Caseynotes said:

    there was no specific IG system outage then but just market gaps due to excessive volatility and no liquidity as were experienced by every market participant.

     

    10 minutes ago, andysinclair said:

    There was a major outage on February 24th, not sure about March although I do remember there being at least two fairly close together.

     

    There was an outage in March: 

     

    • Like 1
  4. I wonder how their UK offering will compare to all the other commission-free UK brokers (I can think of four off the top of my head). Free of fees or not, if your share dealing account isn't in a tax wrapper like an ISA or SIPP then you'll still be liable to pay dividend and capital gains tax on your profits. Of course, Robinhood aren't tax advisers so they don't have to tell clients this. 

    Even though they're late to the UK market, they'll probably steam ahead like they did in the US. It will be interesting to see how/if established brokers respond to the extra competition. 

    • Like 1
  5. On 27/11/2019 at 08:33, CharlotteIG said:

    Because we are hedging trades we have to sometimes ask client, who are trading large sizes, to use advanced orders or call us to hedge their positions directly with us. 

    Hi @CharlotteIG

    Out of interest, what would constitute 'large size' on a market with deep liquidity like the FX majors? 

    By advanced orders, do you mean accepting partial fills and/or using market orders over the default 'current price or better'?

  6. Not just me then. 

    @Bambam, I haven't contacted IG about it as it doesn't prevent me from trading and I doubt anything would be done about it in the short term. I just wondered if other platform users were also affected. Also, IG staff read the forums so will know the issue exists. 

    @ChrisN, I think it is a bug. I hope so, anyway. It's a rubbish feature update if not!

    @RedEyedJoe, I did find them useful so the sooner they're back the better but it's no biggie. 

  7. It's definitely on. I have the feed displayed with the 'All' tab selected to display both tweets and notifications. I can see lots of tweets but no dealing notifications. They don't show on the 'Notifications' tab either. 

    Dealing notifications are switched on in the account settings and I'm still receiving push notifications to my phone. 

  8. 18 minutes ago, BigDeal said:

    Yes, in theory your point is correct but in reality the SB company only needs to go the market if there is a mismatch - and in truth I would suggest there often isn't - eg you (and hundreds of other traders) are long, I (and hundreds of other traders) are short on the same market, and when these match, the SB can make profit on the full spread of everyone and doesn't need to hedge anyway. If they traded in the main market, the trade they place would therefore be inconsequential in the grand scheme of things, and if they couldn't hedge for some reason they would not allow you to place your bet.

    All these replies only showed after I just posted. What @BigDeal said!

  9. 46 minutes ago, DSchenk said:

    So, if retail traders trade primarily (90%) against their brokers, then they can't even influence the market price of an instrument? Is this what you are saying?
    So Anton Kreil's statement that retail traders provide volume for institutional traders to get out of their trades is completely BS?

    Exactly. I recall an explanation from IG on how they operate; whereby long positions are matched with clients' short positions, thereby 'hedging' internally without needing to go to the underlying. When clients' positions in aggregate are mismatched by a certain threshold, it exposes them to risk, which they then hedge in the underlying market to cover their own risk. I doubt that happens every day though. 

    1 hour ago, DSchenk said:

    If I had let's say £1,000,000 in my spread bet account...

    Stop right there. If you had £1,000,000 in your account you'd be on the B list, so definitely hedged! xD

    • Like 1
  10. I'm a little confused by your reasoning on the count of the contradictory statements in your post. 

    On 22/09/2019 at 11:39, DSchenk said:

    90% of retail traders lose money, so easy money to bet against them. They say brokers usually rate their clients into two buckets (with an algorithm), where 90% are in bucket A, where trades are un-hedged and the broker takes the other side of the trade.

    With the above being the case, by what mechanism does the following scenario work?

    On 22/09/2019 at 11:39, DSchenk said:

    Once an organisation is found who is willing to do the attack on the oil facilities, the professional traders take their positions, long Crude Oil. Now they just need to wait until the attack happens. News are being released. Retail traders around the world jump on the news. Oil price spikes up. Professional Traders use the volume provided by retail traders to get out of their positions. Job done.

    If the counterparty of retail traders is their broker then their trades are settled in a pool not connected (and of no influence) to the underlying market. So how then, do retail traders drive the price of oil up and provide volume to professional traders?

  11. I completed the Investment Trends annual Investment and Trading Survey through the link in IG's invitation email before the 19th May deadline, but I haven't received an email about my chosen rewards for doing so, nor a confirmation email following my submission. This was a few weeks ago now. The email said everyone's a winner. I don't feel like a winner. I spoke so highly of IG as well! 

    Rewards included:

    Quote

     

    Everyone’s a winner

    In appreciation for your time, everyone who takes part can choose to receive two free tickets to either the London Investor Show on 25 October 2019, or the London Trader Show on 28 February 2020. Tickets are valued at £50 for the pair.

    In addition, you can choose an exclusive MoneyWeek offer. Get two months free of Britain's best-selling financial magazine, valued at £34.

    On top of that, you can participate in a draw to win a £2,000 travel voucher from Flight Centre. Two runners-up will each receive a £500 John Lewis gift voucher.

     

    Has anyone else who took part heard anything back? 

  12. All of the options available on the old platform are available through the new platform by clicking on Options (the one above Knock-Outs), although they are presented very differently. I think (not 100%) you can only access the old platform if you were a client before the new one superseded it; newer clients won't have that option to launch it, @Caseynotes.

  13. 3 hours ago, Caseynotes said:

    @LeoTrader, would you mind reproducing the main part of the email here (blocking out any personal detail). I definitely haven't received anything from IG about it. Cheers. 

    @Tancredi has beaten me to it! ?

    That's all the email says, @Caseynotes. No explanation given.  Have you traded knock-outs? Perhaps the email only went out to clients who've traded them. Just a thought. 
     

    3 hours ago, Tancredi said:

    I guess that's also why they haven't been able to address the suggestions I've made here.  To do so would mean their being forced to address in public what they hoped might remain tacit.  But I really don't think IG's customers' want that approach.  I think they want either evidence of a robust rejection of the grounds given by the ESMA for their changes or, simply, a statement acknowledging the difficulty they now face in democratising trading.

    I completely agree with you. 
     

    1 hour ago, jasonlal said:

    So they bring a product in which helps traders who do not want to put thousands in an account to trade. Then take it away. Well done IG, taking my trading elsewhere now. 

    I think you'll find much of the same with any broker operating from the EU.

    • Thanks 1
  14. Re yesterday's email about the changes to knock-outs, with them now requiring the same margin as a standard spread bet, there's very little reason to trade them. They're now inferior to a standard spread bet (no customiseable/closer stop, market orders only, higher minimum position sizes). I assume IG's hands are tied and have been forced to make these changes to adhere to ESMA regulations. Such a shame. R.I.P. knock-outs. 

    • Thanks 1
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