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Eugenekk

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Everything posted by Eugenekk

  1. I have turned on the force open function yesterday as I was doing sideway trades on DJIA; hence I have + and - open positions on it. After the outage, I tried to long 1 contract. However, the setting was gone and I ended up closing my position at a loss. When I emailed them of this problem, they simply sent me a response saying that they apologise for the inconvenience caused. Unbelievable service. Their hotline is not working, they don't reply on FB messenger. What can we consumers do? I think the answer is pretty obvious here.
  2. I emailed them yesterday. i am seriously considering to change broker. their support is unbelievable.
  3. useless support from IG. I have raised my issues to them but they simply sent me a standardised reply.
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