OwenArnoldi

As I said, if I go to My IG > Settings it doesn't offer me any form and it only says the following (see attached). Therefore the private clients subheading of your link is not applicable. What is a joint account holder and does filling out that digital form apply to me? I think not though.

I'm having trouble trading US shares on IG in Australia as in my settings under 'trading US shares' my status is: 'Your form is not valid. You can't trade on US stocks.' How do I even complete a form if not online? Additionally I can find nowhere on this app to ask for help. There is no email address for me to ask such a simple question. The twitter account intended to answer client issues has ignored me for days now. I made a similar post on the ig community forum and am STILL waiting for a moderator to approve my first post, even though it has now been 4+ days and I'm still left unaided. It should not be this difficult to receive help for such a small thing?

I'm having trouble with my IG account in Australia. I want to trade US shares but apparently in my settings under 'trading US shares' my status is: 'Your form is not valid. You can't trade on US stocks.' How do I even complete a form if not online? Thanks for the help.