[NICKEL - Closing only: Market unavailable to open]

@MongiIG

How long does it take to reply to a simple question?

[NICKEL - Closing only: Market unavailable to open]

@MongiIG

Hi - You recently covered Long NICKEL Trading the Trend and A. Rudolf did this morning but I see it is Closing only.

Please clarify,

Thanks

D600

[IG Live streaming issues]

Hi @OfentseIG

Thanks for that. The twitch channel is accessible, but the other reflects the same problem for me.

[IG Live streaming issues]

Any suggestions why I cannot see the live stream? Refreshing etc has not helped.

[Have your say on new trading platform features]

Thank you.

[Have your say on new trading platform features]

 

Dear IG Admins,

Not so much related to new features, but basic ones. Can IG not ensure that the Info page on each product page show the Trading hours??

Thank you.

[Earnings alerts]

Hi there,

Is there a problem with these indicators? Frequently they do not show; this here is the latest daily all sessions for Intel who just reported. Historically it has been so, I just have not taken the time to raise it as an issue. Let me know if I am missing something.

 

Thanks

[Earnings indicators]

Hi folks,

 

Is there a problem with earnings indicators? Frequently they do not show; this here is the latest daily all sessions for Intel who just reported. Historically it has been so, I just have not taken the time to raise it as an issue. Let me know if I am missing something.

 

Thanks

[How can a Mar-21 future be expiring now?]

[can't see market data]

Happening across markets and yesterday too

[Charting the markets - the Jeremy Naylor Standard]

May I suggest that all charting the markets presenters standardise on the @JeremyNaylor_IG presentation style of charts whose features are easily visible to the viewer.

Where you draw your lines and what indicators you use of course is your individual expression of talent. But at least give the viewer a solid foundation with sufficient resolution and clarity.

Thank you

D600

[Real time Exchange rate used in account]

Hello

Where can I find the exchange rate used to reflect the real time account balance? So if the account is a EUR account and the markets traded are USD I can see the exchange rate on a statement at the end of the day, but where can I find it real time, as it is very different from spot.

 

Thanks

D600

[Real time Forex rate for EUR/USD used in account]

moved to a different spot of the forum

[Real time Forex rate for EUR/USD used in account]

Hello

Where can I find the exchange rate used to reflect the real time account balance? So if the account is a EUR account and the markets traded are USD I can see the exchange rate on a statement at the end of the day, but where can I find it real time, as it is very different from spot.

 

Thanks

D600

[Forward Rollovers]

Hi guys 

 

Is there a way for rolling over a forward position (before expiry) outside of settings for a single product on a one-off basis? 

Or do you just modify settings at the appropriate time, only to change settings back again afterwards?

Thanks,

D 

[US500 JUN19]

@JamesIG

On 17/06/2019 at 10:22, JamesIG said:

This will depend on your personal settings. Please check out My IG > Settings > Rollovers and make the appropriate choice based on your preferences. 

James - How does one do a one time rollover of a forward, i.e. outside of settings? Phone up, Or does one have to switch on and off the settings at the appropriate time?