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Ali-Adiby

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Everything posted by Ali-Adiby

  1. The withdrawal should not take more than 5 business days as it mentioned in the website. now it's one month since my issue not being solved.
  2. Hi Guys, On the 18th of January, I have requested a withdrawal and as I chatted with IG they told me that I have received the amount, but it is not showing with my bank account that I have received it. I have attached a PDF email from my Bank showing that I did not receive the withdrawal. I sent an email requesting IG to send me Telex Transfer Copy or Swift Copy, they sent me withdrawal slip (which is useless for the bank to track the transfer) and I have sent IG an email again requesting the TTX or Swift Copy and still I am receiving the same withdrawal slip as they are not reading my email properly. I had another chat with IG 1 week ago, they told me that they are waiting (Client Money Team) to send me the TTX or swift copy and still I am waiting!! So is there anyone can help me to solve this issue?
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