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GMTrader

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  1. I phoned IG in the week about price differences between the web platform and PRT. At the time it was concerning CLSD, where there was a significant difference between PRT and the web platform. In the web platform itself there was also a difference between the P/L in the positions window which was the same as at the top of the platform but different to the account status drop down from the top right. Anyways, this happened again yesterday on the FTSE, NKE, SNAP, so I phoned again, I was told to email in screenshots. So I never got around to it yesterday, but thought I would today. I am currently using my demo account on the weekend to take a look and it appears to be the same today with the FTSE (Weekend UK 100). Screenshot attached. As you can see the PRT Sell is 7143.1 and Buy of 7151.1 with an exit (P/L) of £4, but in the platform window it is a Sell of 7143.4 and Buy of 7151.4 resulting in a exit (P/L) of 7.70 ( a £3 difference). These differences were much more significant in the week on the live market with various tickers. So i excuted some multiple buys from the platform and from PRT, and in the PRT it purchased them at 7151.1 but when buying from IG platform it bought them at 7151.4 - the resulting exit (P/L) difference was £20.30 in PRT and £38.80 in IG - this is really quite signifianct and can be a huge difference as it was in the week. I was told on the phone in the week with CLSD to not worry about it as any BUY/Sell or exit will go through as whatever the market price is live at the time, but that is not the case - as I tested today on the weekend 100 as it stays the same most of the weekend. So I sold in PRT and lost £20.30, recreated the positions at same prices (as Weekend FTSE stays stagnant) and sold in IG platform and lost £38.80. Finally, why does margin requirement not show in PRT foir a given trade as it does in IG platform, it does in PRT if you get it direct, but not the IG version.
  2. For the love of God, can you PLEASE make Tcikers searchable. Yes, I know I can go into a deal ticket and look at the CODE, but that means I need to know the full company name to start with. Not to mention various companies also havig warrants and such, just let us search by and list by TICKER!
  3. works on spreadbet, not available for me on share dealing though
  4. Trade analystics is available for spread bet but not share dealing. When will it be available across both?
  5. Prorealtime from spreadbet opens up V11 Prorealtime from Share dealing opens up V10.3 and also loses any templates or settings that have been previously saved from other version. I there a fix to this, or date when version will be same across platform?
  6. I guess you are trying to buy it through an ISA, not all shares are listed in ISA accounts
  7. it has been **** all morning tied in with limit up and halts. Even when it is 'working' i keep losing money on spread bets as it wont let me close a position, I logh out and back in and in the red, their support is rubbish, the questions rarely if ever get answered on here. TBH I am looking at moving to IB
  8. Has the font for P&L changed for anyone else today on the web platform in dark setting? It has been showing as green right up until about an hour ago, and now the indicator on the chart, the positions window and history window all show positives in blue and negatives in red, instead of postivies in green. no big deal, but psychological and I dont like it 😉
  9. https://www.ig.com/uk/options-trading/what-are-options-how-do-you-trade-them
  10. So I phoned 2 days ago to ask about a stock that was (All Sessions) because the hours shown by clicking the information button said it was just UK trading time of 14:30 to 21:00 and I didn't want to lose my position, but was told it was fine to ignore the hours mentioned as 'All Sessions' meant it included the USA Pre-market and After Hours trading hours and so was ALL SESSIONS. Tonight (Friday) my market closed at 1000hrs UK time with my spread bet open now holding over weekend on a volatile stock. I looked the trading hours up on the IG website to only find that on Fridays IG stop trading at 10pm which is NOT ALL SESSIONS! I phoned but no phone support. I went to live chat which says 24/7 but not available As the live chat option is greyed out. Before anyone says well the website does say it stops at 10 on a Friday, well then 1. that is not ALL SESSIONS and 2. The website says Forex is 24/7 when actually it is not as closes at 10 on a Friday and doesnt start again until 8 on Saturday. Also, with this in mind, about 2 weeks ago I phoned to complain about that and that even after 8 my weekend trading was blacked out, and the support asked me to send a screenshot and that was it, never heard anything back. ANNOYED - I better not lose any money on my spread as it continues to trade for the next 3 hours in the US during ALL SESSIONS which is apparently a different meaning to IG.
  11. Please Please Please add these features or point out where they are: List by TICKER (CODE) so annoying to not do this, example below: Close all positions with one click option VWAP indicator (How do you not have this) Market clock - for example in T212 there is a Market clock with seconds in the bottom right and a market hour graphic on each ticker so you know what times it is available (rather than already know the ticker, open it up, go to deal tab then information then hours like in IG) - example - Stop logging me out when I have more than one tab open, I have multiple screens and like to see a different workspace on each. Autofit in workspace so you dont have to resize each window to fit in Offer a share dealing Demo (paper trading) account option Ability to move workspaces like browser tabs, so you can order them how you want instead of ordered in the order you create them, later on you might want to move them It would seem a few of these features have at least been asked for before but go unnoticed. There are competing brokers out there such that many people are going to, and in the current landscape many people are looking to trading, and so broker choice is a common quesion. A common recommendation is Trading212 and/or International Brokers, however, I am currently using and recommending IG but there are some common and easy to implement features missing. Thanks
  12. is it possible to close ALL positions with one click? I have one one-click enabled but wondered if I can configure it to close any OPEN positions at the same time? Thanks
  13. Along with the absence of a clock and market hours which I have replied about in an other thread, one of the first things I noticeed the lack of in IG coming from another platform is the lack of ticker symbols. I know in the deal ticket I can see the 'code' or ticker, but searching by ticker and it being displayed by ticker would be really useful. Currently when you search using a ticker, you get a list of companies and so you need to know what the full name is, which you dont always know, I know I can find this elsewhere, but it is a basic ask and implemented on most other platforms. Just list companies/stocks etc by their ticker symbol, or include the ticker symbol in an obvious place. sometimes we just see a ticker talked about somewhere and want to know more, with IG finding that ticker can prove cumbersome currently. Thanks
  14. This was one of the first things i noticed that was missing from the IG platform. Coming from T212 (lots of downsides) however, it did have a really useful broker clock so you know what is happening and when they are closing which is not always exactly by your own system clock - this also included market hours for your current market. See attachments. So yes, an integrated clock inluding seconds so you can see by the second whenyour market is going to open/close etc, along with some display for the market hours for where you are trading So you can se clock in bottom left and market hours in bottom right, both really useful for me at least
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