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jimbo19

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About jimbo19

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  1. I 100% agree with DMac31. Our accounts are in $AU so we need to be able to see the trade risk in the currency of our account for correct position sizing. I want to be able to use points as the value for my stop distance, but as I adjust the stop and the size of the position I need to see the amount I'm risking right there in the ticket while prices are moving. Having to use another tool while trying to place a trade in a fast moving market where currency may also be moving isn't easy when you are use to IG doing this for you right in the deal ticket. I almost always know exactly where I want my stop. I always know exactly what I'm prepared to risk. I size my position based to fit these two parameters. I never place my stop based on how much I want to risk, I place the stop on what the price action is telling me with support and resistance for example. In your old deal ticket this was very very easy. The old platform has done this for as long as I can remember and I've been with you guys for at least 10 years, though not active for all of them. I use this feature on every single CFD trade I make.
  2. Hi Team The legacy platform shows my local currency ($AU) value of each open position. I can't see the same information in the new platform. Is this missing or is there a way to set this up? Can we have this feature if it is not already there? Thanks!
  3. Hi Team The classic platform deal ticket let's me see the amount of money (in my local currency - $AU) at risk as I set up a position to trade. This is very useful for position sizing on the fly and not needing work out position sizes outside of the deal ticket. Say I know my risk on any one trade is 2% of my funds and that currently means my maximum risk per trade is AU$1000. I can adjust my stop and position size within the deal ticket and ensure I'm keeping my risk at or below my 2% limit, and it is always in Australian dollars so I don't have to do any calculations at all. You do it all for me. I can't see the same information on the new platform. This is a huge disappointment, I use this feature for every trade I make. Am I missing something? Can this be added to the new deal ticket? A screen shot of the old deal ticket with the data I'm talking about highlighted is here:
  4. Hi - I'm talking about CFDs in this instance. I track my share trading with Sharesight and have all the data I need there and in your statements. (I'd love Sharesight and IG to get together so I could track my CFDs there also) I'd like to get the data from 01 October 2015 thru to whatever date you cut over. I can currently see back to a closed trade on Fortescue Metals Group on 20/09/2017 and no further. Can you email me my historical data on the email address you have linked for this account. I track my CFD trades the way the IG P&L report does it, where all costs associated with a trade are included in the report. I just cut and paste from your data into my spreadsheet. I have most of the data I'm requesting, but am attempting to do my tax return and don't have all of it, I've missed one or two when updating my spreadsheet. Will the new system keep this historical data long term, or do I need to download it and store it myself on a regular basis? Thanks for helping out. James.
  5. Team I wrote to the Helpdesk a few days ago about the historical P&L data and have just had a response saying that is no longer available before September 2017. I'm not sure if that means you have reset, or if you are only going to make short term data available for this point forward. Either way, this is very disappointing. That data is the only way I know of to reconcile costs with a particular trade. I've always been able to download all my historical P&L data going back years. Being cut off from that data is a real problem, particularly when, as far as I know, there was no notice. Suggestions: 1. Review this change and reverse it. This is important data for tracking performance, and at tax time. 2. Alternatively, include the data in the daily statements so the same information is available (i.e. provide information about borrowing costs, interest, and commissions for each closed trade). 3. Come up with another way for customers to match specific charges and fees to a specific trade. Thanks James.
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