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Posts posted by knicol46

  1. If you log into the web platform and open the platform.  Choose My Account (top right) then select 'Data Feeds' on the left hand side.  Select which data feed you require and submit.  Do note - the fees I believe are taken instantly to cover for the rest of that month and on the 1st of every month, so may not be the best option if near the end of a month.  Some data feeds offer a rebate if doing 1 or 2 trades over the month.  

  2. If you log into the web platform, select My Account (top right), choose settings of the box that just opened, then preferences, under session inactivity change it to 12 hours if preferred - choose set preferences.

    This will keep your session active for 12 hours.  If your internet disconnects for whatever reason sometimes you have to log back in regardless.  

    • Like 1

  3. Would be very useful to offer a lower commission rate when trading say £250 or less on illiquid stocks, market maker or penny stocks for example.  The bid/offer spread can usually be wide and deter those smaller investors/traders and a lower trading fee would certainly be of benefit.  This would probably activate even more investors/traders on board for those type of trades.  

    £250 buy trade would require a 4% gain to breakeven (assuming £5 dealing fee each way).   £200 would require 5%, £150 would require  6.66% and £100 would require a 10% gain just to breakeven.   The % would be higher if on the standard trading fee of £8.      

    If you had a low volume of shares remaining to sell that did not fill in full from a limit order you could potentially take advantage of a newer lower trading rate for that smaller volume.

    An option for the near future for IG to consider



  4. I agree with yourself the commission from an IG AUS account to trade IG AUS CFD is 0.08% per side (min $7) which would come to $20 each way.  Worth trying $10,000 position to see if the commission is $8 or $16? 

    On shares there can be a different commission rate if trading over certain amounts - its possible that $25,000 may be on that limit.  Worthwhile phoning IG for an answer would be interested to hear the response.


  5. 3 hours ago, Ziggzigg said:

    I was looking to use IG platform for a SIPP.  Naively, I thought this would work like the "Interactive Investor" platform where there is a seperate (and all but anonymous) administartor in the background and I would be using the normal IG platform to buy and sell shares as I pleased. Just spoke to James Hay and they say that I cannot invest in shares direct myself - this can only be done using one of their fund managers. Therefore, I suspect that IG just get a referral and the relationship ends there. That is not attractive to me. IG need to take this in-house like Hargreaves Lansdown and Interactive Investor and then they would get much more business

    PS James Hay's Glassdoor reviews and the other intenet reviews I have read on them since are pretty dire so I am probably well to steer clear.


    'IG SIPPs are administered by James Hay, who charge a £195 annual fee and may charge for transferring investments not currently held in a SIPP.'   £195 fee every year even if you or they do nothing - I will not be opening an account.   

  6. Quote


    'IG SIPPs are administered by James Hay, who charge a £195 annual fee and may charge for transferring investments not currently held in a SIPP.'   £195 fee every year even if you or they do nothing - I will not be opening an account.   

  7. 5 hours ago, SusieQ said:


    New to the platform and needing advice. 

    Went to purchase shares today and the "buy shares" price was showing at for example 3.5

    However,when I was submitting my order it showed me that I am purchasing on a higher price of say 3.9

    This was hours ago and when I looked it up again just now, the price for buying shares is still at the lower rate like it was earlier today.

    I'm confused! 


    Its possible that when you got a quote to buy you were over the volume available for that price and therefore was quoted a premium price to buy.  Reducing the volume to buy would give you the better price in that situation.

  8. Hi I see your issue and have 2 possible answers.

    1) All display bid/offer prices for this stock are in 2p or even numbered intervals and as your bid was an odd interval would not increment to the next level - if you had entered 954p it would have shown top yellow bid order - your 953p order would be pending within the yellow bar spread though.  All A - Automatic SETS trades would execute at only even number prices.  All other orders would be O - ordinary trades.    


    2)  Your order was marked as hidden and not publicly viewable but was present on order book.


    • Like 1

  9. If you have recently updated to Windows 10 (April 2018 ver 1803) there is an issue that prevents programs from running.


    Go to start


    update & security

    Windows security

    App & browser control

    Select off for 'check apps and files'


    now run L2 Program again and select not to be notified again about this program when prompted


    return to the App & browser control and select 'warn' again 


    If any other programs prevent to start its probably the same cause


  10. The share dealing inactivity fee should be renamed/amended.     


    Place a deal (activity) - you then have 3 months to place another 3 deals (activity) - otherwise you get charged a (inactivity) fee.


    Yet bizarrely if you do not hold any stock in your account in any quarter (inactivity) then there is no fee.


    If you are inactive and hold no stock there is no inactivity fee yet be active you risk having a fee being added for not being inactive.


    This confuses many.







  11. To become a more successful trader you will unfortunately have to experience what its like to lose money on trades.  You will then learn from your trading of what just happened and change your strategy to become better next time.  You can always practise from a virtual or demo account - but be realistic and input figures and trades you would have actually traded for real.   


    Always only invest money you can afford to lose - assume when the trade is placed, you lose 100%.  Do not place the trade if you cannot accept that.    Anything you gain then is a bonus. 


    Understand the fees/charges your broker charges and possibly try different platforms to see which one works best for you.  If you are trading you can end up spending a lot of time at a pc screen(s).  It would be wise to invest in a comfortable seat and take regular air breaks throughout the day - step outside for a few minutes.


    How to make money from trading is simple BUY low, SELL high!  Through time you will learn how to get it more right than wrong.  I have my own trading strategy that works for me but everyone else has their own methods and ways of trading.  You learn and use your own then you will be dedicated to learn more.


    good luck whatever happens     

  12. If you place an exchange order for a UK stock it would show on the level 2 screen within a few seconds.  It will only be visible if you are trading a SETS stock - most of the main UK companies.  If the stock is using SETSqx your order would only be visible during auction periods 0750-0800, 1050-1100, 1350-1400 UK times for auction participation.  If your order is with a market maker stock (SEAQ) then it would not be visible. 

  13. The company would have news events for investors explaining what happens to those holding stock currently.  Each stock would have different outcomes for existing investors so not always the same. 


    Usually if Company A is suspended and Company B buys Company A, the investor would now have stock held in Company B at a ratio explained within the news event.  Your portfolio (if nominee account) should update to show the new holdings probably shortly after they have been sent to your broker.  


    A reverse takeover can sometimes happen if the smaller company (usually suspended) takes over a larger company - they do this to save on costs instead of applying for a brand new listing.  Again the news event would explain what share holding existing investors would receive (if any) in the newly formed company.  



  14. I would like to be able to trade on stocks at 0800 and seconds later to get in on volatile stocks.  However upon opening up a deal ticket on your web platform prior to 0800 - the 'at quote' option is not present and would not appear on this ticket if left open for 0800.


    Only If I refresh the page at 0800 then find and open up a deal ticket would the 'at quote' appear - however by now I have lost maybe 15 seconds of potential better pricing.


    Is there anyway to be able to have deal tickets ready to receive at quote from exactly 0800:01 instead of this annoying delay which today again cost myself hundreds in lost gains due to this small delay.  



  15. Within L2 dealer you can select various columns to view including 'Last' - which should display the last traded price.  However on SETSqx and SEAQ stocks it displays the share price or the midprice.  I only notice these stocks moving if the bid or offer price move losing the opportunity to react quicker if I had seen the last traded price(s) and the following trading movements.


    I have made your technical team aware of this issue since May 2017 - but continually get no fix.  This should be a simple fix for anyone technically minded but don't have much hope as we are soon approaching 2018.