Rus7

Hi, my demo account with Pro real time is compressed every time I go into it. I click on the price bar on the right, drag it up and down so it read's as normal but every time I come out of it or go onto a different pair it goes back to how it was before. I've tried a few different things but I can't seem to figure it out. My live account is fine, hopefully it's something simple. Thanks in advance for any help.