I requested IG dematerialise my Evraz shares and they did not. Subsequently they told me they would be able to hold my shares anyway which I believed not to be true.
Finally they wrote recently offering a paltry amount in compensation for the shares informing me they could not hold them.
Evraz shares (if dematerialised) can be traded OTC now or in the future and they are a valuable asset.
If you are in the same boat then a lawyer will take group action on our behalf - I just need to find enough other people in the same situation!
**********@mac.com