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NeilKitch

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  1. Good Morning Forum I am relatively new to IG and joined because it offered more buying opportunities in the US than my traditional share platform which were only comfortable with me buying blue chip FTSE stock. Last Friday i was out for a walk an needed to buy a stock when the market opened at 2.30pm. i had to use the mobile app for this. When the share became available i clicked buy entered 1000 was then asked for a limit ? then got a message to say order had been executed? When i checked back later i was puzzled to see i had purchased 638 shares? When i got home i checked my past activity an saw 4 actions all at 2.30pm for this share. The first was order sent, then order partially filled, then order deleted and finally position opened with 638 shares not the 1000 i had ordered. Can anyone explain these actions and why only 638 shares. The other thing i am struggling with is being asked for a limit before i can buy shares. Why can i not just put in a quantity or total cost an purchase. I have tried calling the helpline but cant get through. It would be nice to know IG when you put us on hold if it will be closer to 5 minutes, 30 minutes, 1 hour or 5 hours!
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