Hello, I'm using the demo account and my charts are only displaying from 09:00 onwards. I have the time interval set to 5 min's and I can't see the first hour of trading (08:00-09:00)(see attached screenshot). I have tried removing/adding the charts and changing the time interval but this makes no difference. Also, I've tested this on both the web & android app's and still have the same issue. Does anyone else have this issue or know what could be the cause?
side question - How can I contact IG support directly? Surely there must be a number to call, support/help email address or an online chat. I've looked everywhere on the IG website and cant find anything where I can raise this issue with them directly. It looks like this public forum is the closest thing I can get to IG support.