10-10-2017 01:25 PM
Attached is a screnshot of my "LKQ" trade which clearly shows yesterdays candle breaching my stoploss
So Why if i set a "STOP" on my trade - Why was it not Stopped Out?? ...
11-10-2017 09:11 AM
Hi - because the Community is a public forum we don't like to discuss specifics of trade history and other personal information relating to your account. I have had a look though and I believe that the trade was closed basis a stop being hit at the level shown on your screenshot. Please give us a call to discuss specifics further.
It's also worth noting that for time sensitive matters such as this (especially when it relates to an open trade) giving us a call would generally be preferable. This is because Community posts aren't monitored as closely, you wouldn't receive as prompt a response, and wouldn't be able to deal.
All the best.