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Moderator
Posts: 99
Registered: ‎27-08-2015

Give your feedback on IG's new web trading platform

Hello all,

 

As we roll out the latest iteration of the new web trading platform we wish to know about your experiences and suggestions for future development. To help this process we’d like you to consider the following in your feedback.

 

  • What are your initial impressions of the platform? We want to know the good and not so good.
  • How intuitive have you found it? In particular consider placing a trade, using charts or finding a new market
  • What three things would you suggest are the most important to focus on to further develop the platform?

 

Feel free to respond by posting below. We'll be on hand to answer any other questions you may have.

Frequent Visitor
Posts: 1
Registered: ‎01-06-2016

Re: Give your feedback on IG's new web trading platform

New web trading platform eh? I have not seen the URL published.

Investor mainly. But take a technical position at least once a month.
New Contributor
Posts: 4
Registered: ‎06-10-2016

Re: Give your feedback on IG's new web trading platform

Hi Raoul,

 

The new platform is great - it feels really slick and keeps everything tidy and uncluttered. And it's so much quicker (and simpler) to load charts, tickets etc. than the earlier platform. 

 

A quick question though: almost at random it will drop me back to the 'login' screen. It doesn't matter if I have left it alone or have been working on something. To get back in, I need to click 'Open new platform' again from the My IG dashboard (it hasn't completely logged me out of my account, just dropped me back to the external 'flashing prices' login page).

 

Not a big problem, as it loads again quickly, but can delay things slightly if you're about to open/close a trade.

 

It'll also be great when we can automatically sign into the new platform (i.e. selecting it as an option within the My IG 'Platform preference'). 

 

 

Thanks to all the team.

 

Dean

Moderator
Posts: 99
Registered: ‎27-08-2015

Re: Give your feedback on IG's new web trading platform

Hi @greendragon

 

Thanks for bringing that issue to our attention. It's something we've just been made aware is occurring and are working on right now to fix.

 

I'm happy to hear your other positive feedback!

 

Regards,

 

Raoul

Occasional Visitor
Posts: 1
Registered: ‎13-10-2016

Re: Give your feedback on IG's new web trading platform

Who makes the app
New Contributor
Posts: 2
Registered: ‎26-10-2016

Re: Give your feedback on IG's new web trading platform

When does the new web trading platform get released?
New Member
Posts: 1
Registered: ‎24-11-2016

Re: Give your feedback on IG's new web trading platform

I like the new platform but a few initial thoughts:

 

1. The twitter feed is a great idea but would be better if you could customise it with your own choice of twitter feeds

 

2.  It would be nice if the economic calendar could be viewed in the workspace just like the news does (i.e. it slides out). At the moment it opens up a new browser window

 

3. It would be nice to have the option of pinning the news window to my workspace -  haven't found a way of doing this yet.

 

Number 1 would be my top wish.

 

Keep up the good work

 

 

Occasional Contributor
Posts: 29
Registered: ‎07-08-2015

Re: Give your feedback on IG's new web trading platform

Haven't been looking at the new platform recently as there are too many problems with it for me at present but just took a look at the twitter feed recently mentioned by @Starks - it looks good but I can't see how to close it.  Surely it should be like the other tabs that can be moved and closed?

Cheers.

mbs
New Contributor
Posts: 3
Registered: ‎17-11-2016

Re: Give your feedback on IG's new web trading platform

Very impressed with new platform as is much quicker and has a much smoother overall appearance. However, would be great if you could address the following:

 

1: Can we have an option to turn off the price line which spreads across the whole chart and is very off putting

2: Countdown timer to the next bar

3: Make the pivot points static as when you switch between charts or time frames they just scrunch up the whole chart

 

Thanks in advance

Moderator
Posts: 258
Registered: ‎28-07-2015

Re: Give your feedback on IG's new web trading platform

Hi @ianc134

 

You can actually close the Twitter/notification feed by clicking the bell icon. Right now this setting won't be saved when you restart the platform, but will soon.

 

Tim

 

New platform feed.png

 

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