forex has stopped

[Irenee]

 

Hello,

 

There is this yellow phone next to the ticker and the price has stopped. There is not the realtime data and I can't trade.

Do know how to solve that ?

[OfentseIG]

On 27/12/2022 at 23:40, Irenee said:

 

Hello,

 

There is this yellow phone next to the ticker and the price has stopped. There is not the realtime data and I can't trade.

Do know how to solve that ?

Hi @Irenee this icon is an instruction to call our dealing desk for assistance. There are many reasons why a market might be on phone dealing. Please contact our helpddesk when you encounter such issues. All the best, OfentseIG