gokhancetinkal
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Posts posted by gokhancetinkal
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34 minutes ago, MongiIG said:
Thanks for the feedback.
We will chase this up with the payments team
All the best - MongiIG
Dear Mongi
I sent all my bank statements and wise statements of previos funds to payment department today. Could you please help
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I sent you both bank bank statements again again and again. You still want both of them. Why are you doing this?????
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Still no response! I send emails and documents. Can you hear me????
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sent money to my Ig account via my Wise account on 30 and 31st of March. I sent you screenshots Wise "all activity" and "your details" pages, my bank statement and Wise account statement in correct manner. Still no response to my Emails. I sent you all details you wanted. I sent all my previous bank statements this week twice. My payments is still not verified. Where is my missing money?
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On 12/04/2022 at 12:53, AndaIG said:
Thanks for the feedback.
We will chase this up with the payments team
All the best,
Anda
Still waiting. No response to my emails and checking bank statements cannot be so long. Where is my missing money?
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On 12/04/2022 at 12:53, AndaIG said:
Thanks for the feedback.
We will chase this up with the payments team
All the best,
Anda
Dear Anda
I sent them again today. Could you please help?
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On 12/04/2022 at 12:53, AndaIG said:
Thanks for the feedback.
We will chase this up with the payments team
All the best,
Anda
Dear Anda
I sent all my previous bank statements and I am waiting for two days. I need help.
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19 hours ago, AndaIG said:
Thanks for the feedback.
We will chase this up with the payments team
All the best,
Anda
Dear Anda
It has been two weeks. It is too long and I lose money. Payments deparment still do not have a response. Two days ago I sent them all receipts and screenshots of payments
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Dear Anda
It has been two weeks. It is too long and I lose money. Payments deparment still do not have a response. Two days ago I sent them all receipts and screenshots of payments
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Still no response to my mails
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I sent money to my Ig account via my Wise account on 30 and 31st of March. I sent you screenshots Wise "all activity" and "your details" pages, my bank statement and Wise account statement in correct manner. Still no response to my Emails. I sent you all details you wanted. What is the problem???
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15 hours ago, ArvinIG said:
Hi @gokhancetinkal,
We will need to wait for the team to verify the document, once done you will be able to trade again.
All the best - ArvinThey emailled me and verified the document. I m still waiting. I cannot use my account. I send lots of mails but nobody replied
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Dear Anda
Payments deparment sent email and they verified the documents. But I can not open new deals and restriction is still going on. Could you please help to remove restrictions?
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Dear Arvin
I sent you the documents and I am still waiting. Could you help me?
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Thank you Arvin. I send you the receipts of payments from my bank with my name and adress. Is it enough for verification?
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I received the message 'Your account is currently restricted from opening new positions'. I changed my mobile phone and sent money via Wise from my another bank account
I have emailed support multiple times and received no response. I need immediate help. Why are you doing this????
Problem in funding my account. Waiting for 2 weeks
in IG Account Support - MyIG Help
Posted
Dear Mongi
Department team emailed me that they verified previous payments but they did not add my latest funds. I am still waiting