[Couldn’t place order earlier, need help]

Hi @AndaIG,

Well noted on the guaranteed loss rationale. Unfortunately, I do not leave my trades on over the weekends, and I do not need the feature. 

Speaking of stop losses, where do we get trailing stop loss on IG trading? I have Oanda platform too and they offer trailing loss. Do I also have to upgrade to Standard account to acquire this feature? 

Regards,

B

[Couldn’t place order earlier, need help]

Well, I am new to trading in FX. I was having some technical difficulties earlier and I can’t seem to understand why I couldn’t place an order earlier. I started an account with just a $100 capital.

I have placed 2 trades previously with a stop loss of around $10 per trade. The lot sizes were 0.5, on EUR/USD MINI but both were profitable in the end. 

I wanted to short EUR/USD MINI earlier at 0.5 lots because of the shooting star/doji candle, and this is a very small amount. I suddenly got an error message that told me that my stop loss has to be around 200 points away at a loss of $100. When I tried to lower the stop loss to around $50, they told me that it is an invalid stop and the stop loss must be $100. 

I was really confused because I have not encountered this issue for the past 2 trades. 

I have attached a picture of the error to this thread. The picture shows that I was trying to attempt to long but I wasn’t as I was trying to toggle to buy to check if my short was having a technical glitch or something. You can see in the image that the SL was triggering some invalid issue.

Anyway, I couldn’t short the move in the EUR/USD due to this. After the move, I tried again and suddenly it was working again.

I am incredibly confused. What is causing this? Need your help on this so that I can avoid it from happening again. Do I need to top up more funds or what?

I tried calling IG Customer Service Hotline and they told me they have no idea and I have to call IG Trading Desk. I called IG Trading Desk and no one picked up.