russchu
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Posts posted by russchu
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Same here, my account's total value doesn't match the real value of my shares. I've contacted helpdesk and I'm waiting for their response.
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5 hours ago, Ash2002 said:
Can anyone advise if the account value can be wrong out of trading hours or when the site is in maintenance, because my Positions total is much less than the total value of all the individual positions added up. This is about a 30% error.
Same here. I panicked when I see my total account value is less than the real value. Turns out I'm not the only one.
Total Account Value
in Investments, share dealing, and Smart Portfolios
Posted
You should try contacting helpdesk if it's a glitch problem. The problem I had few weeks ago was wrong account value due to glitch on their website. Maybe it was because of the maintenance. Anyway, maybe your problem is because of selling on bid when the stock value was at offer?