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russchu

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Posts posted by russchu

  1. 20 hours ago, Eric105 said:

    I’m still having problems with my total account value as I sold some stock and made a profits but not showing the correct value even after I deducted the fees. Anyone else having the same problem? 
     

    tbh from day 1 I started the trading even let’s say in on profit £200 but my total value will not add up to what I invested plus £200.

     

    can anyone help? 

    You should try contacting helpdesk if it's a glitch problem. The problem I had few weeks ago was wrong account value due to glitch on their website. Maybe it was because of the maintenance. Anyway, maybe your problem is because of selling on bid when the stock value was at offer?

  2. 5 hours ago, Ash2002 said:

    Can anyone advise if the account value can be wrong out of trading hours or when the site is in maintenance, because my Positions total is much less than the total value of all the individual positions added up. This is about a 30% error.

    Same here. I panicked when I see my total account value is less than the real value. Turns out I'm not the only one.

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