[account approval]

Hello Charlotte,

I hope you are fine.

I also have this issue, everything has been approved but it still asked me to activate my account. It has been 3 weeks now. I have send several emails. Do you think you could help also please ?

Best,

Alex

 

[Account Activation problems]

Hello Sacky,

Thank you for your feedback ! Indeed i think it is unfortunately the best solution...

Best,

Alex

[Account Activation problems]

Hello,

I am based in the UK and I have created an account 3 weeks ago. I have uploaded my passeport and a utility bill, both have been accepted. However IG is still asking me to activate my account but everything shows accepted each time I click on “activate”.

I tried to call several time but my call is never picked up, I send several e-mail but no answer.

Is someone experiencing the same issue ?

Best,

Alex