[MT4 not allowing me to place order]

16 hours ago, CharlotteIG said:

Hey, 

Thanks for your post. IG monitors who usually respond to community members are part of or used to be on the client facing teams. Due to increased volume monitors are having to help with the increase in calls/ email. 

There are not any issues with the platform but some may be experiencing issues with the MyIG page. You can always check our status here: status.ig.com

We're aware that our call volumes are high so if you're experiencing issues I would suggest emailing us with details of the previous trades. We will take into consideration that you would have tried to call us at the time and get back to everyone as soon as possible. 

I will get back to everyone as soon as I can.

All the best 

Just checked the IG platform status for MT4. It says it's 'operational'.  I can assure you that it's not working. Please can we have some 'real' answers. 

[MT4 not allowing me to place order]

17 hours ago, Guest Mark said:

Does IG monitor these posts and respond?

I'm having issues and doesn't seem that IG is responding to any comments.