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Account currently on closeout order
in IG Account Support - MyIG Help
Posted
Hi everyone, I am currently having an issue with not being able to open a new position on an index like the asx200 or Wall Street, the error it’s giving me when trying to place the trade is: another order may be in the process of being filled on this same position due to insufficient funds.
odd thing is I don’t have another position being filled, and I have enough in my available to place the trade? Any ideas what this could be?
i then checked my recent activity section and it is showing from my failed attempts to open a position the error message is: account currently on closeout monitor
any help would be much appreciated! Photos attached