[Explanation of charges]

One thing that has come to light for me is that regardless of how many trades you did in the previous month, CFD Share trades are not at the discounted rate, they are always charged at the higher rate. That is what has put me off, tbh. I am interested in making high volume/low value trades, and £10 on the way in and £10 on the way out as well as the spread kills that idea.

[commission]

8 hours ago, M1das_Touch said:

Sorry to hear people are having problems with this. As you wait for an IG reply, I can confirm that I have an ISA and my trading last month has automatically given me the £3 UK and free US commission rates this month. I don't think the charges info on the IG website is clear enough but my understanding is that ONLY UK share trades count towards the 3 trades needed to qualify for lowest commission the following month. So, is it possible that either of you have traded mostly US shares and not met the 3 UK trade minimum? Just a thought, which I hope might shed some light. If not, I trust IG staff will respond soon. They do let themselves down sometimes with slow replies to client queries.

This is wrong, I checked with support before I started trading - all share trades count regardless of region. The only thing I'm not sure of is whether CFD Equity trades count towards Share trades and vice  versa or not. I've asked the question but haven't had a reply yet.