I was up 200 points on my position, I could neither close nor amend my stop and looking at current price can see my stop has been hit.
I live in the UK and called 4 times, each call was dropped until a few mins ago when I finally got through and had to disconnect the call after being on hold for 5 minutes incurring international call charges in addition to the losses incurred through no fault of my own
I'd like to know what your recourse plan is. Thanks
System crash
in Foreign Exchange (FX)
Posted
I was up 200 points on my position, I could neither close nor amend my stop and looking at current price can see my stop has been hit.
I live in the UK and called 4 times, each call was dropped until a few mins ago when I finally got through and had to disconnect the call after being on hold for 5 minutes incurring international call charges in addition to the losses incurred through no fault of my own
I'd like to know what your recourse plan is. Thanks