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RobKHa

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Posts posted by RobKHa

  1. 24 minutes ago, MW86 said:

    Tried to adjust my stop loss on my position in the FTSE this evening via the MT4 app and desktop dashboard and every time I try too I receive a message “off quotes”. 
     

    I have a decent internet connection (100mbps) at the time of writing this, and the MT4 terminal in the bottom right hand corner shows 45769/67KB. 
     

    what’s going on? Is anyone else having issues?

    I've been attempting to open new positions for AUD/USD for the last 30 minutes and has been resulting in the same issue. Jumped on the computer and same thing. 

    Anyone know how to fix this? 

    • Like 1
  2. 37 minutes ago, GorillaForSale said:

    Is there are known issue with the MT4 data feeds recently?  Multiple times the feed has just been freezing... just today, 1 minute before the US open I have an EIGHT MINUTE gap in data.  I have tried switching to alternative data centers to no avail... is this a known issue and is it being dealt with?

    Yes! I experienced this approximately 35 minutes ago where MT4 was completely frozen. The platform froze as I tried to close my Sell Positions right before the AUD/USD spike. This resulted in a $174.87 AUD Loss. Have been on hold with IG for over 30 minutes now seeking a refund. 

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