Closed position in IG Account Support - MyIG Help Posted June 19, 2020 Hi IG closed out a position on my account on Katanga mining at 16 when i had the stop at "0". I never changed the stop from "0". This happened before on another trade a couple of years ago. Also it had dropped below 16 before so why did IG not close it then. i can not get through to them on the phone tried many times day and night, and at one point stayed 45mins on the phone. can anyone help , Thanks, Phil.
Closed position
in IG Account Support - MyIG Help
Posted
Hi IG closed out a position on my account on Katanga mining at 16 when i had the stop at "0".
I never changed the stop from "0". This happened before on another trade a couple of years ago.
Also it had dropped below 16 before so why did IG not close it then.
i can not get through to them on the phone tried many times day and night, and at one point stayed 45mins on the phone.
can anyone help ,
Thanks, Phil.