Hi I've completed ten trades in the last few weeks and my fees for each trade is £12.99 which seems like a crazy amount and I can't see how I reduce it down although the website says after 3 trades I should be getting charged £3 per trade on their default setting and I haven't made any changes? The call centre won't answer the phone.
Can't keep trading at this rate so any help would be greatly appreciated
Fees still 12.99 after 10 trades
in Shares and ETFs
Posted
Hi I've completed ten trades in the last few weeks and my fees for each trade is £12.99 which seems like a crazy amount and I can't see how I reduce it down although the website says after 3 trades I should be getting charged £3 per trade on their default setting and I haven't made any changes? The call centre won't answer the phone.
Can't keep trading at this rate so any help would be greatly appreciated
Thank you
Jon