Marius84
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IG opened by mistake several short positions instead of shares purchase affecting my whole trading on LUMINAR stock (i don't have a short option , only stock purchase)
in Investments, share dealing, and Smart Portfolios
Posted
Hi
I have been trading intensely on a hot stock -Luminar shares and whilst buying additional shares IG has opened several short options on the stock , instead of shares purchase by error.
Has anyone encountered same issue. That has disturbed all my trading and gains as i didn t know what was happening ( only bought shares, never used short options ) and ...it was time to sell :) . When i was trying t sell , IG has blocked my LUMINAR options , that were allready showing wrong information on profit/loss , and after i managed to sell some shares, IG blocked my account (for 2 days) when i was trying to open new positions on Luminar as it was going lower, so basically having sold at a unkown profit , and after ..not knowing what value i still had to repurchase and locked out without any new positions on a very hot stock-LUMINAR.
If anyone had similar issues , how did you deal with it ? how do i recover my losses and how did it go with IG.This has created a lot of stress and troubles for me , financially and emotionally( lots of phone calls and emails)