[I’m having problem with login!]

1 minute ago, cs0316 said:

I called immediately and no people answering and tried to close the position it just not allowed me. And it already take almost all my money account.

I have been called for an hour now...

[I’m having problem with login!]

Just now, CharlotteIG said:

 

If any of your positions were impacted whilst you couldn't login make sure you have the correct exposure and contact us and our client facing team will look to rectify the situation. 

I called immediately and no people answering and tried to close the position it just not allowed me. And it already take almost all my money account.

[I’m having problem with login!]

8 minutes ago, CharlotteIG said:

Hey, 

We're sorry we had an issue with client logins but as soon as it was detected we had a team working on getting it back up. 

It's not in our interest or benefit for clients to lose money. 

Apologies again for the inconvenience. 

Just refund the money which happened during the issue. I already making profits and after several second it is gone and give me seriously losses.