[Log in problems]

I've been unable to login with Chrome or Firefox on my PC for the last 3/4 days  It shows the the login screen, I press login, then nothing happens.
This doesn't happen on my laptop using firefox or Chrome nor on the IG App on my Android phone.  I've cleared the cache and browser history on both browsers on the PC but I still can't log in.

I suspect it might be due to firewall settings, which I've checked. no other websites appear to be affected.

Can you help please?

Michael M

[Can you actually open a SIPP account with IG?]

Apparently not - after 9 months wai I'm looking at alternatives ( this is for my daughter) and so far I'm veering towards Interactive Investor www.ii.com . They appear to have similar functionality and their fee structure is competitive. Does anyone have direct experience of them? 

[Can you actually open a SIPP account with IG?]

Well - by my reckoning it’s now 8 months since IG stopped taking new SIPP clients. It does make me wonder whether they really want to continue operating in this space. The delay in completing negotiations must be due to management setting this as a low priority as even the most incompetent could have come up with a solution by now. 
Or is there a hidden agenda and they are negotiating a sale of this part of the business? 

[Pension Products]

That's interesting - but unfortunately the timescale has been 'in the next couple of months' since i first enquired last December. 

In my experience IT work always has a time scale attached to it - otherwise there's no control. But ......

[Can you actually open a SIPP account with IG?]

No dates yet. James Hay stopped taking new clients from IG in October 2020 and IG have been promising to give details of a new provider since then. Despite saying in January it would be a few months, there is still no news. They also agreed to update the website but I'm not aware that they've done this yet. Beginning to think Interactive Investor might be a better option.

[Can you actually open a SIPP account with IG?]

I’ve been told by IG that they are changing SIPP providers. However that was in early January and to my knowledge it’s not been possible to open a newSIPP through IG for at least 3 months. I don’t understand why it should take so long.