Jump to content
  • 0

How long does LEI submit -> account unlock take?



I've added my LEI to my CFD account quite a few hours ago, how long does this take before my CFD account is useable?

As I can't through to support after numerous phone calls and what adds up to be hours on hold and then get cut off, your lack of support in Australia is quite frustrating.



Link to comment

2 answers to this question

Recommended Posts

  • 0

Has anyone in Australia received any form of support from IG in 2020? How did you do it?

Phone and email have provided nothing so far, it's after midnight and all i have is there on hold music for more than  last 20 minutes yet again.

Have they shutdown and just let their platform continue to run?

Very concerned about our funds here.



Link to comment
  • 0

Eventually spoke to someone in Europe who subsequently told me that they can't help and it must be dealt with via the Australian help desk.

I've tried calling again and once again after being on hold for a long time was cut off.

Super disappointed.


Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
    • Total Posts
    • Total Members
    • Most Online
      10/06/21 10:53

    Newest Member
    Joined 23/09/23 14:34
  • Posts

    • In my opinion, higher lev is for scalpers only! For day or swing traders, either spot or lower lev is always recommended!
    • Just now, according to Glassnode data, the number of addresses holding more than 100 BTC has reached a four-month low, currently standing at 15,955.
    • Bitcoin and other major crypto experienced a dip in value on Thursday, erasing gains made earlier in the week. The decline came after the Federal Reserve signaled that interest rates would remain high for an extended period, with Bitcoin retreating 2.3% to $26.5K. Despite the bearish pressure,  the founder and CEO of Bitcoin joint mining company Xive,  Didar stated that the stagnant rate increase is positive for Bitcoin. He suggested that this could reduce the attractiveness of mainstream financial assets to institutional investors in the long term, potentially driving a new rally in Bitcoin's price. Major altcoins and exchange tokens also struggled on Thursday, with ETH changing hands at $1,585, down about 2.6% from Wednesday. Other altcoins such as BNB and BGB also experienced losses. Despite these challenges, some analysts believe that Bitcoin is likely to remain within its recent range between $25,000 and $30,000. Riyad from digital asset data platform Kaiko, noted that the market needs a catalyst to mount any serious rally.  What are your thoughts? 
  • Create New...