PRT inaccurate prices / Minimum Market Distance error

[Spook1304]

Hi,

I recently signed up to use PRT on my demo account.
I plan to use it with my scalping strategy but have run into an issue with minimum distance.
Either the visual of the ask/bid price is incorrect or its simply forbidden to place an order so close to the current market prices.

I have added an image below to illustrate an example.
I'm trying to place a limit order to buy at a certain level if the market drops and meets my order.
I've put my limit in and tried to move it up and keep getting this error.
My scalping strategy requires fast execution at prices close to the current market and this error is blocking me for the majority of my trades.

Any help appreciated. 

Thanks.

 

Edited May 7, 2020 by Spook1304

[Spook1304]

7 hours ago, Spook1304 said:

Hi,

I recently signed up to use PRT on my demo account.
I plan to use it with my scalping strategy but have run into an issue with minimum distance.
Either the visual of the ask/bid price is incorrect or its simply forbidden to place an order so close to the current market prices.

I have added an image below to illustrate an example.
I'm trying to place a limit order to buy at a certain level if the market drops and meets my order.
I've put my limit in and tried to move it up and keep getting this error.
My scalping strategy requires fast execution at prices close to the current market and this error is blocking me for the majority of my trades.

Any help appreciated. 

Thanks.

 

 

Just to note, on the web platform at the time, the minimum stop was 2 points and the spread was 1 point.