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Waiting for pending

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Was on the phone to IG last week about how long my account would take to complete pending. 
They said i was going to get a call back that afternoon to confirm everything, but i didnt get one, and now that its 2 business days later than when my account was to me completed, Im having to look into other brokerages. 
I live in NZ, but they have it available to me through the Australian department. If they told me itll take a while i wouldn't mind, its just that they told me I would be getting a call back that day.

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Guest Noma

same here.  My account is pending for almost 2 months.  Helpdesk said someone will call back, but no one called.  complaints@ig.com

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