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cannot login to the MT4

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I cannot login to the MT4 platform with this. I can login to the account through the website with my browser but not through the MT4 program in Windows10.

 

I am using my existing password, which get me on my iPad app & through the website but not in MT4. Please help.

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Guest I cannot login to my MT4

 It seems that  all the client cannot login to MT4 whether it is demo or live account.

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