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"exchange not available"


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Hello. 

Really sorry about this noob question.  I just joined IG to purchase shares in two companies (CST and RTR).  I have loaded funds.  Provided TFN.  Went to "buy" and each time it said "exchange not available".  Is it because the market is closed?  Is it because I have yet to qualify?  I don't understand what the hold up is.  Crypto via binance isn't this difficult...

Thank you in advance.

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