Jump to content
  • 0

adobe flash - heavy and lag


Guest btehqy

Question

After updating to the latest flash, my PC runs slow and chart is lagging. Chrome crash and I am currently using Opera (no better), I have also tried firefox and safari, all will slow and then crash.  Anyone experience the same issue? 

 

Any solution from IG? 

Link to comment

1 answer to this question

Recommended Posts

Hi 

 

Welcome to the IG community! Sorry to hear about the issue you are having. I have not heard any similar reports but would be glad to help where I can with this issue.

 

Please can you check for updates on your computer as if you have an updated Flash but some elements of your computer being out of date can cause performance issues to arise, however it would be hard to be specific. Once you have checked for updates please can you also clear your cache on your Chrome browser and then log in to your platform again. Below is also a link to show you how to clear your cache on a variety of different browsers for your reference. I specifically mention Chrome as we have found that to work best with the IG platform.

 

http://www.refreshyourcache.com/en/home/

 

I do hope that helps and should the issue continue please can you contact us directly and either myself or another member of the technical support team will be more than happy to help with regards to the issue you are having.

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • General Statistics

    • Total Topics
      21,250
    • Total Posts
      90,856
    • Total Members
      41,355
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Userx
    Joined 03/02/23 23:14
  • Posts

    • Hello, Is any interest paid on "available" cash (not "margin") in a spread betting account? For example, if I held £10k in an account and had no open positions. The reason for asking is that I understand that proceeds from short sales in a CFD will receive interest (benchmark-2.5%), so was wondering if that applied to all cash, and couldn't find an answer on the web site.   Thanks.
    • Hi @Mark12 If you are trading shares, you will have the option to place a limit order to sell your existing position. When the market opens, please check if your order level is close to where the market is trading. All the best, OfentseIG
    • We have to wait until Friday to find out if the UK economy skirted a recession.   Richard Snow, foreign exchange analyst at Daily FX, tells IGTV’s Jeremy Naylor that after the third quarter contraction of 0.3%, there is a risk around the incoming data for the fourth quarter. Here he discusses GBP/USD as a trade to go short. But what if GDP comes in slightly higher? Richard says that is likely to be largely academic and that he believes the short trade will prevail. Jeremy Naylor | Writer, London | Publication date: Friday 03 February 2023
×
×
  • Create New...