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Missing dividends


debbiewidjaja

Question

Posted

Hi IG Customer Service Team,

As part of my shares dealing account with you, I own an ETF (LQGH on the London Stock Exchange) that should have distributed dividends for December 2020, but those dividends have not arrived in my account yet.

The ETF has been distributing quarterly dividends on a regular basis and I have not had previous issues with the funds coming back to my account, but now the delay seems to be exceptionally long.

Could you please look into the issue for me?

Thank you kindly in advance.

Regards,
Debbie

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