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Unsettled Credit


Guest Pao

Question

Hi folks,

 

Past few weeks I made an in-account currency transfer (USD --> GBP) with the intention of moving this from the share dealing into the ISA but for some weird and worrying reason it will not transfer (error prompt appears). This is obviously way past the usual settlement period and going by the my IG account overview the account states that there is still unsettled credit in it (despite the time that has passed).

 

Has anyone else had these issues lately? I'm still waiting on customer support to help out with this but thought I'd reach out if people are also experiences a weird lockup in funds (at a terrible time mind you with the accounting year coming to a close).

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