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When going through the training modules they are not showing as completed


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21 hours ago, sastheman45 said:

I have started learning the modules about stocks and indices etc. I have been scrolling from the top of the page and watching all of the videos but each part is not showing as completed. Please can someone advise why they are not showing as completed ?

Hi @sastheman45

Thank you for reaching out. We are investigating this. Our IT specialists are duplicating this on our platform to check if we can fix this on your end. We will send you an update shortly. Thanks, O.D

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On 27/11/2022 at 15:40, sastheman45 said:

I have started learning the modules about stocks and indices etc. I have been scrolling from the top of the page and watching all of the videos but each part is not showing as completed. Please can someone advise why they are not showing as completed ?

Hi @sastheman45

Thank you for allowing us some time to look into your query. Please ensure that you are logged in when completing the academic videos. It might not be recording them as 'Complete' if you are not signed in your account when watching the videos. 

If this is not the case, please let us know and we will get a team to look into it. 

All the best, OfentseIG

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