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CFD and Share Platform monitoring at the same time possible?


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Hi,

Am using Windows and Chrome and no matter how I try to setup monitoring the CFD platform and Share Trading platform on separate tabs/windows/monitors, it reverts to whatever is chosen in the system for all three.

I can understand having this restriction in place if a user wanted to have open a combination of a Demo CFD account and CFD account open, due to the chance of accidentally placing trades on a live vs demo account, but the UI difference between the CFD and Share platform are different enough that it shouldn't be an issue.

Does this happen to anyone else, if so, does anyone know a workaround?
I haven't tried using different browsers to login, but would prefer to use the same browser with the extensions that I use daily.
Thanks!

ATT

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12 hours ago, AlexanderTheTrade said:

Hi,

Am using Windows and Chrome and no matter how I try to setup monitoring the CFD platform and Share Trading platform on separate tabs/windows/monitors, it reverts to whatever is chosen in the system for all three.

I can understand having this restriction in place if a user wanted to have open a combination of a Demo CFD account and CFD account open, due to the chance of accidentally placing trades on a live vs demo account, but the UI difference between the CFD and Share platform are different enough that it shouldn't be an issue.

Does this happen to anyone else, if so, does anyone know a workaround?
I haven't tried using different browsers to login, but would prefer to use the same browser with the extensions that I use daily.
Thanks!

ATT

Dear @AlexanderTheTrade,

Thank you for your post! Unfortunately, it's currently not possible to log in to multiple accounts. However, we appreciate your feedback and it will be forwarded to the relevant department.

All the best!

KoketsoIG

Please rate us on Trustpilot: IG Trustpilot 

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